The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). This privacy policy informs you about the most important aspects of data processing on our online store.
Contact with Us
If you contact us via the form on the website or by email, your data will be stored for six months for the purpose of processing your request and in case of follow-up questions. We do not share this data without your consent.
Order Processing in the Webshop
To fulfill your order, we process the personal data you provide (e.g., name, address, email, phone number, order details). This data is necessary for contract fulfillment and is processed in accordance with Art. 6(1)(b) GDPR.
Shipping providers: Austrian Post, DHL, FedEx, Deutsche Post
Payment providers: PayPal, Stripe, credit card (depending on your choice at checkout)
Further information:
Customer Account
If you create a customer account, we store the data you enter for future orders. You can change or delete this data at any time.
Invoices & Packing Slips
We use the plugin WooCommerce PDF Invoices & Packing Slips to generate digital invoices and packing slips. These are created automatically, stored on our server, and sent to you by email.
Tax Calculation
VAT is automatically calculated based on the country of delivery. We use the plugin EU VAT Assistant, which determines the applicable tax rate using your IP address or the information provided during checkout.
Cookies
Our website uses cookies to improve usability. When you first visit the site, a cookie banner is displayed. Consent for the use of non-essential cookies is obtained in a GDPR-compliant manner using the plugin Real Cookie Banner (by devowl.io GmbH). You can adjust your cookie settings at any time via the link in the footer.
More information:
YouTube & Google Maps
These services are embedded using “privacy-enhanced mode.” If you interact with them (e.g., by playing a video or viewing a map), your IP address may be transmitted to Google/YouTube. These services are only loaded after you have given your explicit consent via the cookie banner.
More information:
Your Rights
You have the right to access, rectify, erase, restrict, or transfer your data, and to object or withdraw your consent. For any data protection inquiries, please contact:
Controller:
Rüdiger Fleck
c/o CC&C – Comics, Coins & Collectibles e.U.
Marktplatz 26
7152 Pamhagen, Austria
Email: office@ccc-trade.net
You may also contact the Austrian Data Protection Authority:
https://www.dsb.gv.at